FAQ

Answers to the most common questions about PostureTracker

Is there a way to know if I need to charge the sensors?
You can check the battery percentage of each sensor through the app. Once connected, tap the battery icon on top of the screen. This will indicate the batte...
Fri, 1 Jul, 2022 at 6:58 AM
How long will the sensors’ battery last?
Sensors if fully charged would approximately last between 15 hours to two days depending on how much you use them.
Fri, 1 Jul, 2022 at 6:58 AM
How should I store my sensors when I’m not using them?
You can keep the sensors placed on the charging bay (unplugged). Keep the sensor set in a stable area where no movement can be detected. Sensors will stop b...
Fri, 1 Jul, 2022 at 6:59 AM
Where can I get more sensor stickers when I run out?
You can purchase more sensor stickers on our shop page.
Fri, 1 Jul, 2022 at 6:59 AM
What if I need help keeping the sticker attached to my back?
You can use KT Tape to help hold the sensors to your body when in movement. You can buy it here on Amazon: https://amzn.to/3xQXd2f. Hold your sensor with th...
Fri, 1 Jul, 2022 at 6:59 AM
Can the charging bay be plugged in via USB to a 230V adapter?
Yes.
Fri, 1 Jul, 2022 at 7:01 AM
Will the sensors automatically stop charging if they are already full? Or do I need to take them off the charging bay when it turns green?
Sensors will stop charging when they are full. They will stop blinking red, and the charger will show a green light when this is the case. The sensors may c...
Fri, 1 Jul, 2022 at 7:01 AM
What is the collection period for the data?
The sensors start recording data from when the student opens the calibration screen until the exercise is ended. This happens regardless of why the exercise...
Fri, 1 Jul, 2022 at 7:01 AM
How do I track my stats? What is it that is being tracked?
Whenever you use the PostureTracker, it will track the time you use it for, and the exercises you use. Your stats are a summary of your time and exercise. Y...
Fri, 1 Jul, 2022 at 7:04 AM
I need to send a bug report because my PostureTracker isn’t working. How do I report it?
A: Depending on your device type, to the following: iOS app: Please, write a short description of what is not working and send it to bugs.pt-app-ios@g...
Mon, 6 May, 2024 at 7:31 AM