FAQ

Answers to the most common questions about PostureTracker

Does the app work when there’s no internet connection?
You can open the application but will need an internet connection to login and retrieve data from your account. An error prompt will show when you open the ...
Fri, 1 Jul, 2022 at 3:11 AM
If I use the app while exercising, keeping the app in the background, would the app still record my progress?
Yes. The PostureTracker App continues to track progress when the app is in the background. You can enable this feature of the app by going to PostureTracker...
Fri, 1 Jul, 2022 at 3:11 AM
How do I record my progress?
The PostureTracker App records your progress on your profile when you log in through the app on the phone. You can log in by entering your login details or ...
Fri, 1 Jul, 2022 at 3:14 AM
How do I Log-in to the app?
You can log in by entering your login details or through the QR Code: Through Login - You need to enter your Gokhale Method log in details T...
Fri, 1 Jul, 2022 at 3:14 AM
How do I know that I am already logged in?
To double-check if you are already logged in on the PostureTracker App on your phone, you will see “Logout” then your name:
Fri, 1 Jul, 2022 at 6:04 AM
How can I view my progress on my computer?
Log in to the Gokhale Method website on your computer. Go to the User Dashboard (“Me” Tab on the upper right corner of the page). Scroll down and click on t...
Fri, 1 Jul, 2022 at 6:05 AM
If one sensor is broken, can I ask for just one sensor as a replacement?
No. The sensors work as pairs. If one sensor breaks, both sensors will need to be replaced. 
Fri, 1 Jul, 2022 at 6:56 AM
Are PostureTracker sensors waterproof?
Yes, PostureTracker sensors are waterproof.
Fri, 1 Jul, 2022 at 6:56 AM
I accidentally washed my sensors in the washing machine, and now they aren’t working. Am I able to exchange them for a working set?
Even though the PostureTracker sensors are waterproof, they can be damaged in a washing machine. In this case, water can penetrate the sensor seal. We will ...
Fri, 1 Jul, 2022 at 6:56 AM
How long will I charge the sensors?
Charging sensors take up to 6 hours. When the sensors stop flashing red, and the charging bay light turns green, they are fully charged. 
Fri, 1 Jul, 2022 at 6:58 AM